Dial ‘08’ for Marketing in Aylesbury - and the world!

15th February 2009

As a marketing, web and design company, based in Aylesbury, Bucks, we provide marketing services to businesses across Aylesbury Vale, High Wycombe, Thames Valley and the home counties. But we also work wider afield, anywhere from Central London to Manchester, the South Coast, we even have customers in the US!

 

Now we're often asked by customers - should a company have a non geographic telephone number, such as 0845, or a local one (in our case Aylesbury numbers start 01296). And from a marketing stand point, how important is it to be perceived by prospective customers as a local company through your telephone number?

 

Well, it depends on your business activity and your target market.

 

As you see, our telephone number is 0845 83 82 789, as we work with companies right across the UK it's not so important that we have a local Aylesbury number. In fact it works to our advantage for customers to know we have national as well as local coverage.

 

If however we were only selling locally to customers in and around the Aylesbury area, for example as a local print shop, retail outlet, or were running local services, then a telephone number that strictly indentified us with our home town could certainly be an advantage.

 

Generally however, your telephone number is now secondary to your web presence. Rather than searching a paper directory, your prospects are now more likely to hit an internet search engine. And although geography remains important, it's only relevant if you are also able to prove your ability to meet your customers' needs.

 

One word of caution - if you do decided that an 08 national number is right for your business we suggest either obtaining an 0800 (freephone) or 0845 (local rate), these are generally recognised and accepted prefixes. Avoid 0844, 0870, and 0871 numbers as these carry high charges for the caller.


For more information about 08, and the new 03 numbers, visit Ofcom's website.

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